Contact Eurail.com

Questions on traveling with Eurail

Please read the Frequently Asked Questions first. You can also ask a short, general question in English to our virtual assistant Gina on your right.

For general questions about traveling with Eurail, please email our customer service at: customerservice@eurail.com. Please allow three business days for answering.

Questions on your Order, Payment or Refund

Please choose a contact option below:

Please always mention your order number in your communication!

Marketing inquiries

For marketing or press inquiries, please send an email to pressinfo@eurail.com.

Address details of Eurail.com can be found on the page Our company.